We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Used and Rebuilt Auto Parts

Pull A Part

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Used and Rebuilt Auto Parts.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:09/18/2022

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hello, I am wanting to write in about a local company that seems to have a money scheme behind it. My fianc and I just went into a company called Pull A Part. Its the one located off of Producer ****. Never have been there before, my fianc walks in with his bag of tools and the part that we need from my car. When he goes to leave after not finding the one he needs, there was a woman that stopped him and said hey can I check your bag. So he lets her look and they start pulling out parts of his. They then start ringing up items that were already his. He says that those are his items and she says they arent ****ed. Apparently there is someone that stands at the entry and is supposed to check your bag and **** personal items. When he walked in the man standing there said not one word to him about it and just let him go. So they would not allow us to leave without paying for our own parts. The woman there even said hes done this a thousand times, forgetting to check peoples bags. That is not right for us to have to pay for our own parts when they have someone there that isnt doing there job. Then to hear that this happens all the time, with the same worker, is infuriating. I dont see how they can continue to get away with this. Its not like we couldnt pay for it because we had to have our part back, but had to forfeit other parts because we didnt have the money to pay for them..our parts. Then to top it all off the woman in there flirts with my fianc and makes a comment about how he can take her home if he wants. *** already put a message in to their corporate office and waiting to hear back. I just think other people should be aware of this and what they are trying to do to people. Its just not right. In total, for our own parts, the total was $70. We could only pay for the main item we needed and had to forfeit his brothers tools. Its just not right by any means. Thanks for your time.

Pull A Part is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.