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Business Profile

Windows

NuSash of Indianapolis

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1.67

Average of 3 Customer Reviews

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Review Details

  • Nichole S

    Date: 11/15/2023

    I had my siding installed June of last year. This is the biggest regret of my life. I used them for windows about 8 years ago and it was an amazing experience, so I thought they were a decent company. When my siding was installed they refused to cover up the nail holes and there were white marks all over my siding. I tried for months to get them to come and do some touch up work but I was always told the painters were super busy and they were working into fitting me on their schedule. Fast forward to a year later, water started leaking through my ceiling in the living room. My ceiling ended up falling. I had a contractor come out and state the siding wasn't flush to the house in some places and water is leaking through. They came out and "fixed it" and halfway painted over the nails in the siding, but not the trim. I called back and spoke to them and they said well trim is usually not painted, it's just primed because people paint them. I informed them I ordered them painted. I call back the next day, and the phone number is out of service. So I have spent a ton of money on siding that is causing other issues in my house.

  • Cheri G

    Date: 06/19/2023

    Wish I could put a minus in front of the star! They installed our windows with a lifetime guarantee, at that time they had a service ********* miles from ** which closed so now closest service is 200 miles away. They had to come out to do repairs several times and each time charged ** a LARGE trip fee. Some of repairs were not done properly which we had to end up fixing ourselves. I tried to call several times for more issues but had to leave messages after message with on return calls. When finally made contact was given the same info about a large trip fee which we agreed to pay but they never came. When called again we were told the business was sold since we had our windows installed so they refused to honor the warranty. What a joke! DO NOT BUY FROM THEM!!!!!

  • Michael M

    Date: 05/19/2023

    We had Nusash install new windows in our home roughly 10 years ago with a lifetime warranty. One of our double hung windows needs the swing pins replaced since both have broken off. We called Nusash and they said they are have someone come that week and the repair man would call. Its been going on 4 weeks and we still have no heard anything yet the repair man. I have called several times only to be told that they are very busy and there is nothing they can do. Guessing a lifetime warranty doesnt mean much. If they cant get here to fix, at least send me the pins so I can replace myself

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