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Business Profile

Wood Product Sales

Indiana Farm Table

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Wood Product Sales.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/08/2025

    Type:Product Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Request for quote 4/8/2024 Quote provided 4/8/2024 for the construction of a custom dining table, the purchase of chairs and staining of those chairs. $2,450 Venmo 50% 4/15/2024 To date, the business has not produced the table, chairs or a refund of the deposit. I have had to initiate every single communication with this business. I was told the table would be ready in approximately 6-8 weeks from April 2024. Then I was told by Thanksgiving 2024, then Christmas 2024, then by my wifes birthday in *************. Now 11 months later, still nothing. The business in no way has tried to resolve the issue.
  • Initial Complaint

    Date:04/08/2025

    Type:Product Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Business was to customer make ******************** and 6 chairs. Deposit for $1,875 Was provided in September for completion by the holidays. Items still not received and business (**** ********) has stopped responding.

    Customer Answer

    Date: 05/01/2025

    The business did reach out and confirmed they would deliver by May 1st, but again has not met that and ceased answering or communicating.     

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