Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Heating and Air Conditioning

Summers of Kokomo Inc.

Reviews

Customer Review Ratings

4.2/5 stars

Average of 10 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromShelby R

    Date: 07/17/2025

    5 stars
    ****** ****** was our service tech. He went above and beyond to try to make sure our issue was fixed. Although the issue was electrical, he even pointed us in the direction of a good electrical company.
  • Review fromAlan M

    Date: 07/13/2025

    5 stars
    Professional knowledgeable ****** ****** did an outstanding job fixing our water heater !
  • Review fromVicki W

    Date: 07/11/2025

    5 stars
    Met with ****** ****** today, regarding a drainage issue with washer. It is a corrosion issue and is going to be more involved than expected. ****** explained the problem with me and what might be involved in fixing it. ****** was very helpful and we set up a date next week to get the issue solved. I recommend ****** and Summer's Plumbing for their quick response.
  • Review fromAuxilio V

    Date: 07/10/2025

    5 stars
    Very good service ! Very fast and got the job done in a good time frame thank you
  • Review fromGary

    Date: 07/07/2025

    5 stars

    Gary

    Date: 07/07/2025

    Hes knowledgeable, friendly easy to talk to polite respectful trust worthy

    Summers of Kokomo Inc.

    Date: 07/10/2025

    Thank you so much for your feedback on your experience with us!
  • Review fromAnthony R

    Date: 07/06/2025

    5 stars

    Anthony R

    Date: 07/06/2025

    **** did a great job under s***** circumstances. He got the ac fixed quickly.

    Summers of Kokomo Inc.

    Date: 07/08/2025

    We appreciate your feedback on your experience with ****. We think he is a great tech as well and will be sure his manager gets to see this review as well! We look forward to doing business with you in the future!
  • Review fromHarold H

    Date: 07/03/2025

    5 stars

    Harold H

    Date: 07/03/2025

    Wonderful service and nice guy Explained everything to my husband

    Summers of Kokomo Inc.

    Date: 07/07/2025

    Thank you so much for your great feedback about your experience with us! We appreciate your business and look forward to doing more with you in the future!
  • Review fromDerek L

    Date: 07/03/2025

    1 star

    Derek L

    Date: 07/03/2025

    Unit had a bad transformer, rather than just replace the transformer technician tried to make repair seem outrageously priced and recommended new A/C unit. Next day had another company come out and A/C was fixed for 1/5th of the price summers quoted. Will never use them again.

    Summers of Kokomo Inc.

    Date: 07/07/2025

    I am so sorry for your experience with us! After review of the call with our technician it does look like he suggested that the system was experiencing multiple issues, including a frozen unit, a non-functioning blower motor, and a suspected bad transformer. I do apologize if he did not communicate this properly to you. On account of your experience with us, we would love to refund back your $154 due to us not being able to take care properly at the time of service and we provide 100% customer satisfaction or your money back. Again we apologize you felt like you needed to call another provider to get the issue resolved. We will be sending this in the form of a check to your address listed on your account. Please let us know if there is anything else we can do for you!
  • Review fromScott B

    Date: 06/27/2025

    5 stars

    Scott B

    Date: 06/27/2025

    Technician was very knowledgeable and professional, as well as friendly

    Summers of Kokomo Inc.

    Date: 07/01/2025

    This is great! We love to hear great feedback about our technicians and look forward to working with you in the future!
  • Review fromTyler J

    Date: 06/26/2025

    1 star

    Tyler J

    Date: 06/26/2025

    I called Summers to come look at my HVAC system because it stopped working. They said I needed a brand new system and it would cost $18,000.
    I ended up finding a local contractor that was able to fix my issue for $1,250. All I needed was a new circuit board.
    I don’t think Summers has any intention of fixing your problem, nor are they qualified to fix existing units. I think their only intention is to come out and try to con people into spending $18,000 on a brand new system that they don’t need.
    If you have an issue with your HVAC, DO NOT CALL SUMMERS. They will try to scam you.

    Summers of Kokomo Inc.

    Date: 07/01/2025

    I am so sorry for your experience with us, we do want to take care of our customers to the best of our ability. We did not charge any service fee on this service call due to our customer wanting to replace at the time or later on after the install was cancelled due to the customer not being satisfied. We did give recommendations at the time to replace due to the age of the equipment and with the flooding the customer had experienced. We do want to make sure everyone is taken care of and we again apologize for your experience with us. 

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.