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Business Profile

Property Management

Responsive Asset Management

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/19/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I signed a lease and they deposited ******** into a private account the day I moved in. I signed with *******************, ****** *****, and on day of move in, August 15th, 2024 she said they'd sold property to ***, out of ******, *******. No walk through was done. I found 3 types of roaches next day, and two appliances were broken. No one responds to maintenance. I spent over 800 dollars cleaning carpet, and gave them a security deposit of ****** plus ******* to ***** who deposited it in her personal account never giving to new RAM, MANAGEMENT. I contacted ******* ******** , the RAM person who ****** said on move in day would send me a new lease to sign. I still have old and new. No one replies to my phone messages. Break ins multiple times, I had to get security system. Leases dates for renewal don't match up either. Scammed? I want my ******* back. ******* said ****** never gave RAM my deposits or ******* first and last. I paid rent to *** EVERY MONTH SO FAR. I am disabled. They also stole a document from my mother who cosigned. It was a sensitive bank document on one of my mother's Properties. Please help! *** has threatened to throw me out because I asked them to give my money back and show proof of shredded document of mother's. 800 I paid to clean up roaches and carpet. 1220 back from them stealing. Asking for ******* back and corrected leases with connecting dates because I signed on and their lease ends July but new 1 starts August and dates don't line up. Request new dishwasher as well. Floods apartment.

Responsive Asset Management is NOT a BBB Accredited Business.

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