We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Spray On Truck Bed Liners

Z Tech Rhino Linings

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Spray On Truck Bed Liners.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:02/20/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 2/18/2023, I contacted ZTech Rhino Linings in ******, IN. I requested that they do a subwoofer and amplifier installation on my 2012 Jeep Grand Cherokee Laredo. I took my Jeep to them on 2/18/2023 and about a hour after dropping my vehicle off, the owner of the business called me and informed me that my key fob was not working. He requested that I bring my spare key fob to see if it would work. I brought my spare key fob to ZTech and my dashboard was displaying damaged key. I asked the owner about it and he offered no solution to the problem. I paid $243.61 for the subwoofer and amplifier install. On 2/20/2023, I contacted ZTech again. I asked for a manager on the phone and was greeted by the owner of the business. I explained to him that when I dropped my Jeep off, my key was working. When I picked my Jeep up, my key was not working. He was very rude, disrespectful, demeaning and discriminatory on the phone to me. He cursed at me and treated me very poorly as a complaining customer. He explained that the problems started happening before they even touched the vehicle to do the installation. He said to me that I didnt know where parts were on my car, that I didnt know where my battery even was and that he does this for a living and knows what hes talking about. He told me to bring my Jeep back and they would try to fix it. On 2/20/2023, I took my Jeep back to the business. He took my Jeep around back while I waited in the lobby for a half hour. He then brought the keys back out to me and told me that they had forgot to plug some wiring back in during the installation. Originally though, I was told they had not touched the vehicle when it started having problems, so he lied to me. I was not given a refund, even though I requested one and I was treated worse than Ive ever been treated as a customer. I was lied to, disrespectful, cheated, cursed and made to feel worthless.

Z Tech Rhino Linings is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.