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Business Profile

New Car Dealers

Lafayette GMC

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromDavid J F

    Date: 03/28/2024

    1 star
    I have called the dealership 15 to 20 times. The few times that I got to speak with a live person, they said that would get back to me. That has never happened. On my vehicle purchase they collected **** sales tax instead of ******* tax. This difference amounts to $318 that should be refunded to me.
  • Review fromKellyk

    Date: 06/02/2023

    1 star

    Kellyk

    Date: 06/02/2023

    BEWARE!!!! I had been working on purchasing a Yukon for two days. I informed the salesman and sales manager that I had put insurance on the vehicle and mailed the check and paid for delivery. They still sold the vehicle out from under me. I am now out $1000 and all the manager told me was basically "sorry that sucks" What an absolutely terrible way to do business. Please avoid at all cost.

    Lafayette GMC

    Date: 06/09/2023

    ***************, I am sorry for the misunderstanding and miscommunication between our dealership and yourself. As you know, I immediately refunded the transportation cost you paid for and spoke to you about what happened. If there is anything else I can do please let me know.*********************************

    Kellyk

    Date: 06/09/2023

    The owner was very kind when I spoke with him and did indeed refund the transportation cost I had paid. BUT. I still had to pay interest that had accumulated on the check I sent. I still paid for overnight shipping of the check. I still did not get my dream vehicle or offered help to get me another *****.I was still done dirty and am still very upset about the entire situation. I have bought many, many vehicles and never had this happen to me before.

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