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Business Profile

Photographer

MJ Portrait Design, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Photographer.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/26/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We hired ******* for a wedding . She was suppose to set up a bridal ****. First she demanded only cash I asked to see her vending license and she refused. They we agreed on zelle ( she did not want to report her earnings ). As far as the services. One of the two bridal chairs was broken .. the card holder was broken. And she did not bring a cake table or plate for the cake. The seating chart had 29 misspellings and grammar errors. I would like to be refunded a portion of what I paid. The total cost was ****. It was embarrassing and unprofessional. She refused. Please direct me how I should obtain my refund

MJ Portrait Design, LLC is NOT a BBB Accredited Business.

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