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Angelicora, LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:03/07/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased an item off this site (*******************************************************************************************************) and got a confirmation email from another company based in a entirely different location that sells toys (*******************************************************************************). When I chatted angelicora on their site their reply was "We understand how this may look but we simply use them as a third party confirmation". Still to this day nothing shows on ether site. Also, we received a email from angelicora showing they have cancelled the order per my request and a refund was processed however when signing on to *******, the method of payment, the order shows as delivered. This seems to clearly be fraudulent. Below is a copy of the email thread form angelicora: From: "******************************************@***************************" <**************************************************************>Date: March 4, 2025 at 9:28:22AM EST To: ***** ********* **********************Subject: Re: Order Confirmation for Your Suncast 8 ft. x 7 ft. ******************** Shed ?Dear *****,Your order has been successfully canceled, and the refund has been processed. Please allow 4 business days for the refunded amount to reflect in your account.If you have any further questions or need assistance, feel free to reach ******** regards,On 03/04/2025 11:35 AM +00 ***** ********* ********************** wrote:May I have the cancellation confirmation please.On Mar 4, 2025, at 4:59AM, ******************************************@***************************<**************************************************************> wrote:?Hello *****,Ive received your request to cancel your order and issue a refund. I will process this for you right away. Please allow 4 business days for the refund to reflect in your account. You will receive a confirmation email once the cancellation is complete. Let me know if you need any further assistance!Best regards,Angelicora Customer Support **************************************************************

    Customer Answer

    Date: 03/27/2025

    Good day, I just wanted to add angelicora never willingly refunded me although they stated it would be. It took my credit card company doing a chargeback to reverse the charge. Angelicora is clearly a fraudulent site/company and my hope is that people will be warned. I have added some chats where they confirm they should refund them state just do a chargeback. My apologies if I did not add them in the correct order however wanted to share this. 

Angelicora, LLC is NOT a BBB Accredited Business.

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