We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Tree Services

Bellinger's Tree Care

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tree Services.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:10/24/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I bought 3 trees from Bellingers April 29, 2022. They did not come to plant them until June 2022. When they were done 2 of the trees didnt look to good so I called them and the tree specialist came out. He looked at them and said, well they are guaranteed for a year so if they die, we will replace them. He stated he would come back in September. I called in September for the arborist to come back out and the person who answered said she would tell him. He never came back out and 2 weeks ago I heard they closed. Im pretty sure one is not going to come back to life in the spring. I spent alot of money having them put them in to guarantee my trees. I wish they would have honored their guarantee. The picture of the Weeping tree was on July 1st.

  • Initial Complaint

    Date:09/08/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    A woman brought a check under ********************************* name and paid for by his bank account totaling $770.06 to *********** to buy a tree on May 27, 2022 for the sole purpose of including his wife's ashes during the planting. **** was in the hospital at the time and we cannot confirm he filled out the check, which was in his apartment across town, himself. The tree planting was put on hold until **** could be present, but sadly he passed away June 28, 2022, leaving me as Trustee over his estate. ****'s lawyer, next of kin, and I all agreed we would follow what **** and his wife's will requested: that their ashes be spread over other land they own. One of the many reasons for cancelling this purchase was that *********** informed me the tree would died unless regularly watered, which is currently impossible. Under the direction of ****'s attorney, I requested a refund from ***********. In the original phone call many weeks ago, a *********** representative agreed. After 3 weeks without refund or notification of a change, I called *********** and they very aggressively denied a refund. I provided legal proof of my appointment as Trustee, screenshots of emails with the attorney, and asked that they send me documents if someone else is claiming to have legal rights over ****'s estate. Again, I received zero communication until I called them this week and was hung up on by *****. I called back to leave a voicemail for their owner who has not yet called me back.

Bellinger's Tree Care is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.