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Business Profile

Signs

Lizton Sign Shop

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Signs.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/01/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    December 13/14, 2022 I ordered 2 signs at a cost of $38.04 they were delivered December 19, 2022. Took out of package both signs were damaged, emailed Lizton Sign Shop and let them know of the damage that day. *************************** emailed me back asked for pics, sent pics and never heard back until I sent another email December 29, 2022 letting her know I was going to file a complaint with BBB if I didnt hear back with a resolution. *************************** emailed me back December 29, 2022 and said they both look damaged or just the brown one and havent heard back from her. I would either like to have my money back or new signs not damaged.

  • Initial Complaint

    Date:12/29/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This is my first email to the company on 12/4/22. I paid to have a sign printed on both sides, which was not the case upon receipt. My last email to the company dated 12/22/22 received no response, despite my being patient and understanding. I would like a partial refund as initially requested. Thanks. /I received my custom order Sunday morning 12/4. While I love the quality, one of the signs is not double-sided as I had ordered. It was the sign - MUSUNGWANI *** **** number 400-A418-DS-GRE-EZ. Please advise on how to proceed thanks, *****

Lizton Sign Shop is NOT a BBB Accredited Business.

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