We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Construction

AK & Sons Construction

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Construction.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:02/03/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I hired the business and paid them $30,850 to remodel my home. In the original contract for $19,000 they were to put in 4 interior doors, 2 exterior with screen doors, remove 2 bathrooms fixtures, drywall and flooring and put in all new fixtures, drywall, flooring and paint. Remove kitchen cabinets and counter tops and replace with new cabinets and countertop. Remove carpet from 2 bedrooms and replace with hardwood. Install trim in bedrooms and bathrooms, build 8x20 deck on front of the house and build 6x4 deck on back of house. A second contact was made for $4,500 to install all new duct work and build new trunk, run all new ductwork to all vents in the home. Then I recieved a bill half way through for $7,350 for deck material (deck was included in initial contract), install new sub flooring and flooring in kitchen, new hood range, new electric outlet for dishwasher, trim in kitchen, removal of newly installed flooring(due to it coming up within a week) installing new subfloor and new flooring, reroute all water lines, drains and material for both baths (only one bathroom had this issue), extra ***** cabinet in kitchen, customize (cut to size) interior doors to fit, unwired 2 electrical boxes in bathroom extend out and rewire. My complaint is the job was done poorly, the bathroom drywall was never removed and new drywall has been hung over it, all screws have popped and all seems are showing for drywall, new subflooring was laid on top of old subflooring and flooring, incorrect fixtures were purchased and placed in the home, countertop it not level, flooring had gaps and is coming up, never finished deck railing or handrail, deck boards are uneven and were not screwed in properly and coming up, duct work is not correct house is freezing in winter and hot in summer, cat has crawled into duct work so there is an opening somewhere, kitchen cabinets never purchased or installed, installed exterior doors poorly, cold air coming in through old range vent opening.

AK & Sons Construction is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.