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Business Profile

Storage Units

Logansport Storage Ctr

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:12/01/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We are renting storage unit #** at Logansport Storage Ctr we pay $85.00 we found out that storage unit #** had gotten broke into and had his belongings stolen I think it was around the end of the month of July 2022 so we decided to check our unit #** just to be on the safe side but come to find out that the ceiling collapsed and panels on the side had came off too we tried for months to get in contact with him cause we don't know what damaged that did to all of our belongings. When we payed our storage rent $85., I also put a letter in with the money order plus I wrote on the money order that I sent him a letter but No Response Back or the many many phone calls that *** made to the owner We didn't hear a word back but we are still paying to this day the rent on our storage unit #** cause we are scared he will get rid of what we own in our unit. We would like to know who really picks up the storage rent money cause the owner hasn't reached out to us at all! We don't know what to do if our belongings are broke or stolen cause we can't tell because of the ceiling being down. We don't know if he could compensate us back the $85., for so far being 5 months and the owner has done nothing to help us or get ahold of us to fix the ceiling and/or panels thats on the side of the walls plaster maybe I just know our unit #** is a disaster!! We don't know where to go to from here. Well I see my husband's pictures of the ceiling falling down and the side wall showing Dec **************************************************************************************** here. Thank you, Mr. * *********** * *********************

Logansport Storage Ctr is NOT a BBB Accredited Business.

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