Reviews
This profile includes reviews for Home Instead's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 7 Customer Reviews
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Review fromLaura K
Date: 07/10/2025
5 starsHome Instead came through wonderfully when I needed post-surgical care at short notice. The client care coordinator, Jade, was reassuring, caring, and efficient. The caregivers were all reliable, conscientious, and proactive. I enjoyed their company and appreciated their help and good work. The excellent care provided by Home Instead enabled me to recover (more quickly and comfortably) in my own home. I highly and enthusiastically recommend them.Review fromMurray Jr. M
Date: 05/09/2025
5 stars******* is the Greatest, she does everything fast and efficiently and I don't have to even tell her to do anything. I do tell her to take breaks because she does so much.Review fromThomas M
Date: 04/02/2025
5 starsThomas M
Date: 04/02/2025
We have been using HomeInstead for about three years for my now 100 year old father. They were assigned by the *********************** and come 4 days a week for 4 hours per day. They were assigned staff rotates days so we have had several caregivers but they all have been kind and personable people. They perform household tasks of all sorts but especially bathe my dad at least twice a week. They have been trustworthy and friendly. Good professional people. I would recommend them to anyone.
Home Instead
Date: 04/03/2025
Wow, 100 years old - that is amazing! We are honored to help keep your father at home and we appreciate his service to our country! Thank you for this kind review of our care and services!Review fromCarrie R
Date: 04/01/2025
5 starsCarrie R
Date: 04/01/2025
***** my caregiver does an excellent job for me.****** ****Home Instead
Date: 04/03/2025
Thank you ******, we appreciate your wonderful review of our care and services and appreciate you recognizing *****!Review fromPhyllis B
Date: 03/04/2025
5 starsThis agency came to my rescue last August when my former agency shut it's doors due to financial difficulties. Within a week of calling Home Instead, I had caregiver coverage. I told them about a caregiver I knew and trusted from the previous agency and they hired her! It has been a privilege to know and love *** for 3 years now. She's the most dedicated, trustworthy, attentive and loving caregiver a person could hope for. I thank Home Instead for being an agency that works so hard with its clients.Review fromJane B
Date: 02/26/2025
5 starsJane B
Date: 02/26/2025
I am so grateful for the help to remain in my home. My caregivers and case manager have invested so much care and effort into making my home organized and functional. I am able to get to appointments and errands.Home Instead
Date: 04/03/2025
Thank you for your review, we are happy to help you stay home with one-on-one care!Review fromSherri N
Date: 12/03/2023
5 starsSherri N
Date: 12/03/2023
I want to tell you about my husbands care giver. My husband is a veteran and has had memory problems. His caregiver is *************************** and he really goes aabove and beyond for us. A couple weeks ago ***** was here and i went to run errands. I got out to our car and it didn't turn over. My husband and ***** went out to see if they could start the car. The battery had a 5 year battery life and it was over five years. So they took the battery and they went to the store and changed for a new one. They then came home and replaced the battery and I was off to run my errands. ***** really goes above and beyond for us. He not only helps with my husband but they both walk our husky *****, plays cards, helps my husband with chores (that he don't want to with me) and watches some of my husband's favorite old time shows. We really appreciate ***** and all of his help.Home Instead
Date: 01/10/2025
Thank you so much for sharing this beautiful story about ***** and the incredible care he provides. ?? It truly warms our hearts to hear how hes made such a meaningful impact in your lives not just through his caregiving, but by going the extra mile in moments that matter most.
Were honored to support your husband, a veteran, and your family. Hearing how ***** walks alongside you both whether its walking *****, playing cards, or simply sharing favorite shows shows exactly what we strive to provide: compassionate, personalized care that feels like family.
Well be sure to pass along your kind words to ***** and the rest of our team. Thank you again for trusting Home Instead to be part of your care journey. Were truly grateful to be here for you!
With appreciation,
The Home Instead Team
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