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Business Profile

Used Books

Better World Books

Reviews

This profile includes reviews for Better World Books's headquarters and its corporate-owned locations. To view all corporate locations, see

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Better World Books has 4 locations, listed below.

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    Customer Review Ratings

    4.82/5 stars

    Average of 614 Customer Reviews

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    Review Details

    • Review fromAdam S

      Date: 02/12/2024

      5 stars
      This beautiful boxed set of books, arrived intact and as described. I am quite pleased.
    • Review fromRandall S

      Date: 02/11/2024

      5 stars
      Book was in great condition. It came quickly and was a perfect transaction as it always is. Thank you.
    • Review fromLisa A N

      Date: 02/10/2024

      5 stars
      Order was great! Love this service!! :)Will definitely buy again products are clean and nice and all books are priced well and arrive on time If there is any issue customer service takes very good care of you in an expedient manner!!
    • Review fromAinol I

      Date: 02/09/2024

      5 stars
      Book is like new. Shipping is sooo fast!! Price is cheap too.
    • Review fromMykael W

      Date: 02/09/2024

      5 stars
      Easy process. Fast delivery. Thank you so much. I am enjoying my book and will order more.
    • Review fromConnie A

      Date: 02/08/2024

      5 stars
      You guys have books I haven't been able to get elsewhere, and they arrive in great shape.
    • Review fromKatherine W

      Date: 02/07/2024

      5 stars
      Always great service! I will always look here for books first. Reduce Reuse Recycle ??
    • Review fromDrew R

      Date: 02/07/2024

      1 star
      I ordered a used book online but was disappointed in what I received. The book was listed as a Hardcover but was Softcover instead. Inside, there were yellow underlining and writing in the margins throughout. This was supposed to be a used book in very good condition. I thought it was unacceptable. I contacted the company that I was unhappy with my purchase and wanted to return the book and to send a return label. It took 3 more emails to get them to respond and only after I told them I had sent the book back at my own expense (half the price of the book). I sent them the tracking and when they received it, did not acknowledge this until I sent them another email and evidence they had received the book. They finally did refund the money.I would never buy a book here again.
    • Review fromMilovan D

      Date: 02/06/2024

      2 stars
      The book arrived after 2 months. It was packed, or more precisely 'wrapped' only in plastic bag. Needless to say - it came in damaged (torn cover). This is not how you pack a book for international shipping.
    • Review fromJamie M

      Date: 02/06/2024

      5 stars
      Great selection, great prices, great communication, follow up, free shipping depending on amount ordered.

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