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Business Profile

Excavating Contractors

Wise Enterprises

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Excavating Contractors.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/22/2024

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We have hired this contractor to do renovations on our home. We signed a contract and have given him money and he has left our house about a third of the way done. We paid him to remove walls,do drywall, ,install cabinets,fix bathroom, paint, & flooring. We signed a contract in March and he has knocked down 2 walls and did some of the drywall. We have tried contacting him and he wont respond. Or when he does he says he plans on finishing project but still doesnt show up or do anything more. We gave him more money in May for new kitchen cabinets. He has not even brought new cabinets to the house. We also signed another written contract that he was supposed to give us a copy of about the kitchen renovation & little ad-ons. He never supplied that copy. We have been more than patient but we cant continue to just wait. It has become beyond frustrating. He also has social media & has put pictures of our home without *************** shows him working on other peoples homes while ours just sits. He refuses to give us any kind of timeline. It has been 5 months and I cant even move in my home because it is gutted and unfinished.

  • Initial Complaint

    Date:08/15/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    *** ****, bid two jobs for us. *** said it would take 2 weeks to complete both jobs. They started them both 2 months ago and neither job has finished. Today he messaged me wanting more money him and his worker have been here 4 days total. I paid *** ****** dollars and have about $4000 in work done and after having an inspection it's not right

This business is not BBB accredited.

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