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Business Profile

Gas Station

Hoosier Pete

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:12/15/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Purchased premium gasoline on Oct. 10th 2024 for a total purchase price of $109.49. As soon as I pulled out of the parking lot my truck died less than a quarter mile down the road and would not fire back up. Had to have it towed home. Siphoned a sample of fuel out of the tank and it was 90+ percent water. Spent 5 hours draining ***** gallons water out of tank and replacing fuel filter. Spoke to the gas station attendee 3 different times about the issue and was assured that the owner would issue a refund. Gave the attendant my contact info for owner to call me but never received a call. Spoke to a manager on Oct 11th who also took my contact information, when I went to speak to the manager the premium pumps were out of order and the manager stated that the department of weights and measures had tested the tanks and found water in them. I still have not received a refund. Still have the fuel samples from were i had to drain the tank.

Hoosier Pete is NOT a BBB Accredited Business.

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