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Business Profile

Clinic

LC Rheumatology & Infusion Center

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromAngela N.

    Date: 09/17/2024

    1 star
    I am extremely upset with all of the time that I have wasted trying to get to see the doctors in this facility the very first time I set up an appointment because I heard through a friend that they are able to diagnose some things that are a little bit more difficult to diagnose Did not realize that I was “out of network” or even understand what that meant that meant they did not take my Medicaid insurance… they did not tell me beforehand. They let me go ahead and wait three months and on the day of my appointment after I rearrange my schedule and get up early and drive 45 minutes to make that appointment that’s when they said oh we can’t see you. You’re out of network… at that time I was livid and the decision was made. I was not going back….. then someone offered to help me pay the out of network price. I called them to reschedule thinking that would fix the issue. They let me reschedule even though I told them on the phone I was out of network. They still let me schedule an appointment… I waited another three months rearrange my schedule , got up early, drove another 45 minutes for them to turn me away yet again we can’t take you if you’re out of network nor will we let you pay the out of network fee. They are lucky. I’m a nice person and didn’t cuss that lady out I know it’s not her fault therefore I can’t yell but I really wanted to so I’m just gonna come here and do it…. how are you going to sit and waste peoples time this hard? I get it. You’re busy but send an email a text. Write a smoke signal that I’m wasting my time and not to make so much effort to come. See you when you’re gonna continuously turn me away on appointment day at the door. … EF your business practices you guys need to do better supposed to be helping people not pissing them off and wasting their time because now I need find another doctor get another referral wait more months because you wasted my time times two… six months you’ve wasted of my life….

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