We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Real Estate

Usher Realty Group LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Real Estate.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:09/15/2022

    Type:Customer Service Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    8/05/2022. *** ***** came to my residence to discuss selling my home, giving me comparison solds, discussing price to sell, and discuss the contract. He immediately had me sign several forms all for his legal behalf, such as "Do not bad mouth me on Social Media", "Do not sue me, or you pay all my legal fees", "Go to mediation if you have a problem with me", etc. We then discussed a few items in the contract, me getting a home warranty. I already had one, and I reminded him the Sellers of this home purchased one at closing. He reiterated he wanted me to purchase one now at listing. I informed him I wanted 2 hour minimum before a showing. He said ok, but didn't show me anything in writing. He didn't ask how much time I needed to vacate after closing, & wrote in the contract that keys would be delivered at closing. ( I gave the sellers a full week to move out before I moved in) He also marked the box that said a home warranty was included, nothing about my option of purchasing this at closing. He has failed at his legal fiduciary responsibility to work towards my best interests. He took cell phone pictures of my house that turned out crooked. The same day while working to complete the contract online after *** left, I drove to see if I could find any information at the clubhouse about our new HOA Reps. When I returned and went to park my car in the garage I noticed a huge pool of fluid on the garage floor, got out, and realized I had a major problem with my car. As the time went by that night, it sunk in that with no working car, I could not leave for showings, and I have a cat that I must take with me so he doesn't get upset with a bunch of new people in His house, and asked *** to please HOLD OFF with the contract. He told me he took care of the contract without explanation. Day by day he asked repetedly for me to sign a new contract before my car was able to be assessed. I refused. After asking for a full release he demands 4,050. in payment for services rendered

Usher Realty Group LLC is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.