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Business Profile

Warehouse Services

Epson Store

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Warehouse Services.

Reviews

Customer Review Ratings

1

Average of 5 Customer Reviews

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Review Details

  • Thomas M

    Date: 02/14/2025

    I bought the Epson 4200. It worked for less than a month. Espon customer support was not helpful when calling them about the issue. Won't give a refund and can only send a "new," printer. I asked for a credit to Epson so I can buy ink on the website. Very unhelpful when their products don't work.

  • Sherry V

    Date: 11/25/2024

    I strongly discourage the purchase of an Epson XP-4100. This printer has given me a lot of *********** runs slow, is not user friendly, It uses a lot of ink, with the cartridges going bad even if they are not being used.After recently installing new cartridges I was prompted to do an update. In the middle of this update the printer was not recognizing the ink cartridges.I called support for help as I couldn't clear the error message.I was told since I wasn't using epson brand cartridges they couldn't help me. I hadn't even realized they weren't the epson brand. So much for customer support.

  • Chief W

    Date: 12/01/2023

    They waste over two hours of my time on the phone to get a warranty fix on my printer that I paid $1000 for that only worked for a few months. After sending them the ** a photo of the receipt they say after two hours that "customer relations has denied your claim" and then they try very hard to sell me there stuff from there epson store. Disgusting company.

  • Thomas J

    Date: 09/05/2023

    Warning!! I paid $29 for overnight shipping on 8/31/23. The package did not arrive until 9/5/23. I contacted the store via email to get a refund of the shipping charge and they are refusing to work with me. So I received the package, value $12.99, but they didn't honor the shipping agreement I paid for.

  • Robert D

    Date: 08/03/2023

    Warning!!! Poor Business Practice!!! Epson markets their Work Force **** and other printers as having automatic 2-sided printing. They fail to mention that this feature is WIRELESS ONLY. We bought this, set it up, found we could not insert a 2-sided document in the feeder tray and get a 2-sided copy. Had to spend another day returning this printer, getting one with this manual and wireless feature, setting it up, etc. A huge time consuming inconvenience!!!

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