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Business Profile

Tattoos

Pixie Ink Tattoos

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/27/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On September 16th, 2024 I was told by the sole owner and employee of this business that she could complete the tattoo I presented for $500 in 2 sessions. I went in for my first session on September 16, 2024 in which I paid $250 for the first session. She completed the outline of the tattoo on September 21, 2024 , the second session. On January 19, 2025, I returned for my third session, in which a $50 deposit was required. She did not complete the tattoo and I was told I’d have to come back for a fourth session, despite her being paid in full for an unfinished product. I contacted her for a $250 refund because of the unfinished product, and because of the quality of her service. I texted her and explained what the agreement was (2 sessions for a finished product) and how what I got wasn’t what I wanted, despite showing her multiple pictures. I explained that the shading on this tattoo was not good, and I didn’t want my entire arm “botched”. She refused a refund, and continued to block my number, and blocked me on social media. She did not fulfill her duties, and as scammed me out of $250

Pixie Ink Tattoos is NOT a BBB Accredited Business.

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