Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Shoes

Merrell.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Shoes.

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromLloyd S

    Date: 12/10/2024

    1 star
    I have been waiting for my order that I paid for weeks ago. I have called but have gotten no response from ******* to resolve by problem. I just would like to receive what I paid for. The delivery service ***** has had my package for 10 days. ******* will not call them to try to resolve this issue. All I want is my boots I already paid for
  • Review fromMark G

    Date: 01/24/2024

    1 star
    Worest shoes and worest customer support I have ever experienced. The shoes soles will disintegrate just after few times of wear. When contacted the customer service they refused to help by either fixing or replacement. Very disappointed to spend over $100 on shoes that will not last for reasonable time with reasonable times of use. Will never buy again Merrell products or even recommend it to an enemy.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.