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Business Profile

Casino

Rising Star Casino Resort

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 3 Customer Reviews

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Review Details

  • Jer R

    Date: 01/20/2025

    Nothing good to say about the Hotel! The employees there Natalie and Danielle were terrible! I am embarrassed for them and they should really reconsider who they have dealing with the customers! We were there 2 nights and went thru 13 key cards because they would not work, then after the keys didn’t work and we went to front desk, Natalie said she couldn’t make new keys because she didn’t know if it was my room.. like *** we been here but couldn’t show any ID bc everything was in the locked room and our keys didn’t work! I’m like watch the **** cameras to see who is been going in and out of that room. ???????

  • Sharon S

    Date: 11/27/2022

    Very pretty but getting run down bugs in room can't even get coffee in casino any more more bad then good

  • Beverly H

    Date: 10/24/2022

    Horrible, disgusting, and there is nothing I can say positive... Made reservation and got to the hotel to check in and told me that there was no reservation in my name. No rooms available. Finally got a room at the lodge and it was absolutely nasty, the toilet had human **** on the inside of lid, called to have it cleaned while we were out. Got back to the room and the toilet was still dirty with shit on the seat of toilet, floors were sticky with urine on the floor, vent on the bathroom was pure black. I would not recommend this hotel to anyone!!! Rating is 0 I tried to leave a star rating before I could send, so I will give 1 star. 0000

Rising Star Casino Resort is NOT a BBB Accredited Business.

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