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Business Profile

Candles

Jewelry Candles Company

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Candles.

Reviews

Customer Review Ratings

2.71

Average of 7 Customer Reviews

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Review Details

  • Sylvia B

    Date: 04/12/2025

    Sylvia B

    Date: 04/12/2025

    I got caught up in the Jewelry Candles scheme! They advertise surprise "cash" hidden inside their candles or wax figures, which sounds exciting at first. However, my experience has been disappointing. I purchased both a zodiac sign candle and the Haribo Bear wax figure, and my “surprises” turned out to be a $2 bill and a 50-cent coin. The second purchase was especially frustrating, as I was hoping for something better the next time around.
    There are countless videos showing people finding surprises worth over $100, and their advertisements claim you can receive cash prizes ranging from $2 to $2,500. But honestly, I’ve yet to see anyone score anywhere near the top prize. The promise of “big money” seems more like bait to keep people buying, and once you’ve ordered one, it’s tempting to try again—and again.
    In reality, you’re unlikely to recoup what you spend. Their products start at $30+, which means you’re often left with a loss rather than a win. In my case, I lost $69 overall. It feels like a scam designed to hook customers with unrealistic promises.
    So, buyer beware—don’t let the allure of easy cash fool you. Catch me once, catch me twice, but you won’t catch me a third time!

    Jewelry Candles Company

    Date: 04/14/2025

    Hi Sylvia,
    Thank you for your feedback! We want to clarify that all rewards are distributed **randomly** to ensure fairness for everyone. While we don’t disclose odds, we *guarantee* that every participant receives **at least $2** as part of the fun!
    We’re genuinely sorry this round didn’t bring the big win you hoped for, but we’re rooting for you if you order again!
    If you have any questions, feel free to reach out. We’re here to help!

  • Lauren B

    Date: 09/27/2024

    Your wax melts are so good! I usually use Yankee but I was completely surprised that you guys make better ones! The $2 bill in the wax was a fun surprise ??

  • Jamie B

    Date: 09/27/2024

    I purchased my wife a candle, some money soaps and wax melts last weekend to surprise her. She received them all today perfectly packed with quick shipping. My surprise for her was a huge success and she loves it all. My only regret is not buying more. Our kids ran off with the money soaps and huge smiles. My teen daughter fell in love with the carrot cake wax melt, so it looks like this wont be the last order I make. The note on the inside from mama bear Nadia is a nice touch. This company is an A plus in my book

  • Elaine B

    Date: 09/20/2024

    I placed my first order Saturday night and received it on Tuesday! I bought 9 candles and 2 money soaps. The quality of the products is wonderful! My kids loved the money soaps. They both contained $2 bills and awesome giant half dollars. The jewelry so far in the candles has been beautiful. I have placed two more orders since Tuesday. I’m beyond thrilled. Thank you so much

  • Crystal H

    Date: 06/06/2024

    Crystal H

    Date: 06/06/2024

    I ordered the large happy bfay candle for my grandaughter. Shipped fine. Her along with 5 others and parents watched as this melted down. It had absolutely nothing inside except a small.piece of aluminum foil. She was so disappointed as was I for spending 49.95 on this. Horrible business. I have sent 4 emails and tried chatting with no response! I will never order again. My grandaughter was heartbroken. Shame on you Nadia!!!

    Jewelry Candles Company

    Date: 08/02/2024

    Hello Crystal,
    We're deeply sorry for this to happen to you and your daughter! Please contact us at [email protected]. I will send you a replacement or your money back. We will make this right for you.

  • viola b

    Date: 05/20/2024

    viola b

    Date: 05/20/2024

    Ordered twice. The first time I had shipping issues but DID receive my order. Cash wax melt was amazing. My daughter and I loved it. Love it so much, that despite the shipping issues, we ordered again. When placing my second order, their site had all of my information saved. All I needed to do was confirm and the order was placed. I tracked the order all the way to what I thought was my home only to find out it was one number off. My package went all the way back to the company. I was highly upset as the address never changed from the first order to the second. (2 weeks apart). This was certainly a system flaw. I contacted the post office but I couldn't intercept the package for it was already on its way back. I took all the screen shots of the tracking, the order number, and my bank charged and emailed a total of 6 times now. I have never been responded to once. I have also never had my money refunded. What I thought would be a neat holiday/birthday tradition with my daughter is now ruined by this company. The only reason I am even giving them 1 star is because the first order was nice and exciting.

    Jewelry Candles Company

    Date: 08/02/2024

    Hello Viola,
    We're sorry this happen to you and your family. It's really unusual that your address changed on us even though you are a repeat customer. We are disappointed that your daughter's birthday tradition was ruined. Please contact us at [email protected]. We will send you a replacement or your full refund back. We hope to hear from you soon!

  • Amanda S

    Date: 05/17/2024

    Amanda S

    Date: 05/17/2024

    I order 4 wax melts. I only received 3 and out of the 3, 2 were broken. I've reached out to Nadia Mova many times and she will not respond.

    Jewelry Candles Company

    Date: 08/02/2024

    Hello Amanda,
    We're sorry this happen and there is no excuse for our failure to respond. Please contact us at [email protected]. We will send you a replacement or a full refund. We will make this right for you!

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