Candles
Jewelry Candles CompanyInformation and Alerts
Service Area
- USA
Alert Details
This business has 1 alert.
Alert
ALERT
12/19/17 Business currently"F" Rated had a 12 complaint spike since the beginning of December
The BBB contacted Indiana AG office and spoke with Assistant AG . BBB will contact
complainants having"No Response"closings on their complaints to contact to Indiana AG at :
in.gov/attorneygeneral/2434.htm to file a complaint with that agency, in addition to filing with BBB
1/18/18 BBB has been in contact with the owner and advised investigation was in progress . owner stated they would make every effort to respond in a timely fashion and resolve all complaints1/18/18 BBB has been
in contact with the owner and advised investigation was in progress . owner
stated they would make every effort to respond in a timely fashion and resolve
all complaints" and hyperlink to https://indianaattorneygeneral.secure.force.com/ConsumerComplaintForm.
3/01/18 Business has shown improvement in responding to complaints still having a larger number than expected but resolutions are more frequent
Important Information
Customer Complaint
12/20/17__
Dear Consumer,
Thank you for
contacting the BBB in filing your complaint against Jewelry Candles. In that
you did not receive a response from the company or, a response that resolved your complaint,
the BBB wants to make you aware of the option of filing your complaint with the
Office of The Indiana Attorney General (IN/AG) Consumer Protection Division.
You may do this by visiting the following webpage:
in.gov/attorneygeneral/2434.htm
The BBB of Louisville has been in contact with the Indiana
Attorney General’s office and has been advised that while we have your
complaints on file and could make them available, Indiana requires that you,
the consumer, personally file the complaint. If it does not present any
inconvenience we would appreciate knowing if you have filed with IN/AG and the
outcome of that filing.
Thank you
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