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Business Profile

Internet Services

Day Online Solutions, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Internet Services.

Complaints

Customer Complaints Summary

  • 11 total complaints in the last 3 years.
  • 5 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/02/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    $100 in earned credit not paid

    This site is a complete scam and ******* **** needs to be put in prison

  • Initial Complaint

    Date:11/18/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    They owe me $17.50 for online activities I earned fron their site. I was never paid
    I have been a member for a long time and this has never happened
    They are not answering any support tickets and many other members are also complaining they are not being paid also

  • Initial Complaint

    Date:09/05/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have been a member of instagc from Day Online Solutions for over 7 years. I have completed many offers in the past month and have still mot gotten paid or am able to redeem a gift card.

    I have contacted their support and no on has replied in 4 attempts over the past month.

  • Initial Complaint

    Date:08/15/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I did surveys and filed for a payment. The company never paid me and won't answer support tickets.

  • Initial Complaint

    Date:07/24/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have an account with one of this company’s properties, ************ I have 1,100 points ($11) I was looking to cash out via PayPal or *********** Not only has their PayPal been locked and every other gift card option being “unavailable” or “out of stock”, but I am one of countless people unable to cash out. “Instant” my butt! I’ve had this account since 2017 and am really disgusted with what this site has turned into. You’re still able to “earn” but have no way of cashing out your earnings. Zero transparency from them. I want my money!!!!

  • Initial Complaint

    Date:11/29/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    They have denied access to rewards. I have 11878 in points or ($118.78) and 3864 in frozen points ($38.64). I have been a member for five years and I busted my butt to earn those rewards and have never had any problem. I submitted a ticket three days ago and nobody had responded. They have also banned me from chat so I can't even ask them what is going on. I have no idea why this is happening.

  • Initial Complaint

    Date:06/15/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This started june 15 2023 i went to cash out my points that i earned from watching videos from *********** and when i went to my account they frose my points for no reason. i have not used a vpn i have not used nothing i should have. i use my home interner .

  • Initial Complaint

    Date:02/15/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I completed an offer back in November 2022. I followed the instructions and met all the requirements of the offer. I never received credit for the offer and had to reach out to the offer wall's support but they gave me 3 reasons that definitely don't apply to me as to why I couldn't receive credit. They claim the time parameters don't add up when I sent them screenshots of all emails and everything confirming the offer completion. They claim I used multiple devices when I only use my laptop. And the 3rd reason is the one that makes the least sense, that they don't see where my offer completion even registered. If it didn't register, how are they coming up with reason 1 of time not matching up and reason 2 that the offer was completed on multiple devices?

    I reached out to support on InstaGC thinking they could help but they couldn't and pretty much told me "Completion of an task does not guarantee credit will be given by the wall area / advertiser involved." Which I feel is VERY WRONG. Why have offers up there for people to complete if you refuse to reward them? Seems like they just want some type of credit and then come up with false accusations that you didn't really complete the offer.

    They pretty much avoided actually trying to help me and was trying to push it all on the offer wall yet they also didn't want to give me any legit reasons as to why they refuse to credit me.

  • Initial Complaint

    Date:02/02/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I tried to redeem points on ******* on 10/27/22. Was told to submit support ticket to get identity verified. Submitted Ticket ID # ****** on 10/27/22 and followed all instructions given by support. Attached proof of ID as well. As of now, 2/1/23, no response from support.

  • Initial Complaint

    Date:10/18/2022

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    They haven’t answered my support ticket yet ticket number is ****** and I would like to cash out money and my account off hold

Day Online Solutions, LLC is NOT a BBB Accredited Business.

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