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Business Profile

Variety Store

Family Dollar

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/20/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My family and I have have been supporting our local family dollar store for along time. Its convenient, within walking distance, and it saves me a trip to the grocery store. Over the past year or so, every time my children go in there, the manager ****, harasses them in some way. Whether it be rude comments directly to them or to another co-worker within hearing range. There have been multiple times over this time period where they have been accused for something, being complained about because they are in there, or that they are taking too long. This morning, March 20, 2023, my daughter, who wasnt feeling the greatest, went in to get some sprite and a tumbler. She walked in after 9:00 am (the store was already open) grabbed her stuff and waited in line. The manager, ****, said that it was too early for kids to be in there and she was going to make it to where kids werent allowed in there anymore. Mind you, there are multiple other customers in line. I have seen **** be rude to customers who come in, complains about her job, looked me straight in my eyes and lied to me not once but twice, just today. There are two other coworkers that are there who act the same way. Disrespectful towards customers and complains about the job/customers. I spend hundreds of dollars in there a month to be disrespected or hear other customers being disrespected.

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