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Business Profile

Bank

1st Source Bank
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for 1st Source Bank's headquarters and its corporate-owned locations. To view all corporate locations, see

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1st Source Bank has 57 locations, listed below.

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    Customer Review Ratings

    1.71

    Average of 7 Customer Reviews

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    Review Details

    • Jessica C

      Date: 04/13/2024

      Retirement funds/pension was held at 1st source bank. They for some reason couldnt cut checks. Wires are not an option at 1st source. After several inquiries they were supposed to deliver funds in person. They then for some reason couldnt but then said they had a computer glitch and dropped half a million dollars in the mail. Checks this large should be a wire or at least delivered with signature required. We will see if the funds ever arrive. Stay away from this bank, Im not sure they actually have money whe. Its requested.

    • Joshua A

      Date: 04/11/2024

      Worst bank ever consistently overdraft every chance they get at $36 a pop. Their same day deposit protection for overdrafts is garage. Often they process the charge close to closing which is at 5 so anyone with a job is screwed and they won't stop after you reach the negative any auto payments they will process even if you put a restriction on the account. ************************** if you read this your **** cabbage for robbing people with little in the first place.

    • Kenneth R

      Date: 01/15/2024

      Not a bad Bank but it's not without its issues. I ordered checks over 2 weeks ago they never arrived if they were lost or stolen I hope they will cancel the entire box without charging me ? Anyone can use them! When I called they offered to send more out but that doesn't help pay my bills or protect me from my account getting drained.

    • Robert F

      Date: 12/05/2023

      I have a loan with 1st Source Bank of ********** ******* like cosigned for my daughter when she failed to make a payment the bank whom has my name and phone number as the primary borrower failed to call me and tell me so that I could make the payment instead they waited 30 days and then reported it to the credit bureau ruining my excellent credit report ironically after they did that then they decided they should call me I'm very upset with this bank If they had only called and asked me for the payment to begin with I would have paid it immediately very poor practices on their part I wish there were some way to collect damages from them for what they did to me

    • Latosha G

      Date: 12/01/2023

      I was discriminated against by the branch manager in ********** on ************. Ive been a member for many years but will be taking my business elsewhere

    • Janet G

      Date: 05/25/2023

      I've banked with 1st Source Bank for 40 years and never had any problems.

    • Brian W

      Date: 08/21/2022

      The bank teller, *************************** stole my personal bank information and provided it to an inquiring individual. Apparently that does not go against 1st source corprate policies. There is no privacy with this bank and all your information can be compromised. Highly recommend using a credit union

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