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Business Profile

Gas Station

Marathon Gas

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Gas Station.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/01/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hi Folks, Stayed at ******* *** on South *****. Drove To Marathon Gas to fill up. Left ****** ** on **** heading home to ***** . Truck was *************. Truck took ***** worth of Gas Around 9:30 on May 1. Left station drove 1/8 mile truck started to stall out, coughed and spit. Made it to ************* ************************************* ********* ** *****. (4 miles)They tested the gas and it had water in the tank. They are in the process of draining the tank. The estimate is ******** . Called gas station. Spoke with Laddie ******. Said he would speak with owners and get back to me. Called corporate office ************ said they are not responsible, local owner is responsible. We would like to be reimbursed for total cost of repairs and tank of gas. Thanks folks, ***

Marathon Gas is NOT a BBB Accredited Business.

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