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Business Profile

Mufflers

Main Muffler & Brake

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Mufflers.

Complaints

This profile includes complaints for Main Muffler & Brake's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Main Muffler & Brake has 3 locations, listed below.

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    • Main Muffler & Brake

      1836 S. Michigan St. South Bend, IN 46613

    • Main Muffler & Brake

      3522 S Main St Elkhart, IN 46517-3122

    • Main Muffler & Brake

      108 W McKinley Ave Mishawaka, IN 46545-5606

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:09/13/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      not sure of the exact date because they have did various jobs for me...The reason for the complaint is *********** Muffler replaced *************** on my vehicle & the job was poorly done ,my vehicle is making noises that it wasn't making before the repair.I took my car back on 4-5 occasions and was told to " We're to busy right now bring it back"I went back AGAIN the other day and found that the ENTIRE shop is closed down!!How am I to get my vehicle repaired if the shop is closed down...??I currently have custody of my Granddaughter and need my vehicle in order to get her back and forth to school,and I definitely would like to have this matter solved before it snows Thank You...******* ********* ************************. ********** Indiana ***** ************

    Main Muffler & Brake is NOT a BBB Accredited Business.

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