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Business Profile

Pet Grooming

Grove Gentle Grooming

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Leanne M

    Date: 10/07/2024

    PETS ARE NOT SAFE HERE! There were red flags in the past when taking pets for grooming so I should have known better! I boarded my dogs at Gentle Grove Grooming and it was a nightmare. She was very uncommunicative. She told me to add her on her personal ******** but when I tried to she told me she does not use it because of her ex husband. I was out of the country and just trying to communicate in a way she suggested. I couldnt get photos for days so I already feared the worst. Then I get the call that my dogs were left on a lead, tangled together and one was left injured after the other was attempting to chew through the lead out of fear. The story does not add up! I never got picture of one after that at all! The other needed to be taken to the EMERGENCY vet with blood in her airway! This doubled my vacation cost. Take your pet somewhere reputable. ****** ** Grove is irresponsible and negligent. Someone they also chewed up their feeding bowl?? I was assured they would be safe and taken care of however I am not sure how when they are sleeping until after noon or unresponsive for hours and hours. Pets are helpless creatures and they are not being attended to or protected here! I do not recommend for ****** either! She will take them outside without a collar on in an unsecured area (front porch with baby gate leaned against the railing but not connected at all!) Do not leave your pets in her care! Just spend 90mins attempting to collect ********************* information. Her partner came out & berated us saying. We stated we would not engage (& have recording) & that we were just waiting for insurance information. We were in our car on the road waiting when he came out. He cussed us out and called the police. We waited for the police to come to show we were not running. The officer was wonderful and it is unfortunate it had to come to that. We left with no info. She stayed the policy renewed today. We received no proof of any insurance. Do not do business here.

Grove Gentle Grooming is NOT a BBB Accredited Business.

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