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Business Profile

Cemetery

Grandview Cemetery, Inc.

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:06/18/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My family owns cemetery plots at this cemetery. Unfortunately, just a few days ago I lost my mother-in-law. She was laid to rest in this cemetery,, which is beside her grandparents. I think it is absolutely terrible how this cemetery is being taken care of. They do not mow. They do not remove limbs. They don't maintain anything that a normal cemetery should do. My husband was out there the day that his mother was to be buried, pulling weeds and trying to make it look better. He finally told the lady that ran the cemetery. This was not acceptable , and they did little to improve it. I would like to know what means I need to take to be sure that this cemetery is mowed and properly taken care of you. You lay your loved one to rest in hopes that when you go to visit, cemetery does not look as horrid as this one does , I'm not sure what the problem is, but they're not friendly, just down right rude. I cannot believe a business owner of such, would allow the To get in the condition. The independent owner is not able to maintain the cemetery. I suggest they put it up for sale and allow someone else to do so. My husband even returned that evening after burying his mother which would've been June 17, the maker was not even on her burial spot. We found it laying in the grass not even close to her grave site! We found several stones that were just laying that had the dates inscribed but apparently no one has taken the time to put the stone on the grave. I think the cemetery needs to be under investigation and or looked into, and find out what the problem might be. Thank you for your time in this matter, and I really hope to hear something back. I also hope that improvement takes place quite soon as this is a place I will be frequently visiting, Not only my mother-in-law but I have a friend buried there also . Again, thank you for your time.

Grandview Cemetery, Inc. is NOT a BBB Accredited Business.

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