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Business Profile

Marine Sales and Service

B's Outboard Barn L.L.C.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Marine Sales and Service.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/18/2024

    Type:Order Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was given false information about the boat motor I purchased. I paid for a 2006 ************* in working condition. Business removed the serial number/vin number - plate was removed unbeknownst to us. The motor is actually a 1999. He does not work and have several issues. Business refuses to take our calls/answer emails or texts.

  • Initial Complaint

    Date:12/04/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased a 150 hp ************** from *********************************** at Bs Outboard Barn. He said that he has been servicing this motor for years during the time the previous owner owned it. He said it ran great and it was in great condition. I paid him $6000 and he installed it on my boat. I put my boat in the water and it wouldnt run correctly. It turned on, but as soon as I accelerated, it would die. I took it to a ****** to have them check it out. They told me one of the cylinders had no compression. They also told me that the Evinrude 150 was not a good motor and it was not worth fixing. They have had trouble with them since they were built. I have tried reaching out to random multiple times, and he has never answered my call. I have left multiple messages and have never received a call back.

B's Outboard Barn L.L.C. is NOT a BBB Accredited Business.

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