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Business Profile

Toys

Characters Co

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromRichard L.

    Date: 12/06/2022

    1 star
    Order the **** wild thing ****** on Jan 29th 2020. Never received the pop and after an email where they said they would look into it I never heard back. I have sent 6 other emails and a 7th getting nasty with them to no avail. Suddenly the companys website went into coming soon the new CC mode and when they returned with a complete different look, none of my sign in info works with their site. Therefore I can no longer view my order and outside of the original email I have from the order there is no proof of purchase. Terrible to do to so many of us as you read on youll see in more reviews. Makes no sense because they did fulfill one prior order but with this order they just smoked and ignored me. Id steer clear.

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