Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Heating and Air Conditioning

Gibson's Heating & Plumbing, Inc.

Reviews

Customer Review Ratings

4.98/5 stars

Average of 130 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromKay C

    Date: 10/26/2022

    5 stars
    Excellent service, ***** was very direct and did the work of n a matter of time. Would ask for him again. Was very pleased.
  • Review fromKyle E

    Date: 10/06/2022

    5 stars
    ***** was kind, professional, and good at what he does. Wasn't pushy. Would definitely ask for him again.
  • Review fromDoug D

    Date: 10/06/2022

    5 stars
    Good service. I would like better visit scheduling. I have to call them or I am forgotten then the service is late into both summer and winter and I am a 25 + year customer with annual. contract. Scheduling when a customer wants service is not rocket science!
  • Review fromAnna C

    Date: 09/26/2022

    5 stars
    Excellent job. From the sales/quote team to the installation team.
  • Review fromDennis H

    Date: 09/14/2022

    5 stars
    Always timely, professional and courteous. That you can depend on.
  • Review fromRandall M

    Date: 08/24/2022

    5 stars
    ***** from ******** was very professional and did a great job of explaining our options.
  • Review fromDavid J

    Date: 08/09/2022

    5 stars
    ******* did a great job bringing my old air conditioner back to life!
  • Review fromTim T

    Date: 08/08/2022

    5 stars
    Same day service very friendly and helpful a little higher priced but worth it to get it done right the first time
  • Review fromCheryl T

    Date: 08/04/2022

    5 stars
    They did a fantastic job! Very helpful and respectful. The hot water heater stopped working at my mother in law's house. We called early and they were there in a couple hours. Had it fixed within an hour. My MIL is a bedbound hospice patient. The tech used the back door which was more inconvenient to be respectful.
  • Review fromColin M

    Date: 08/03/2022

    5 stars
    *** assessed my water heater and got a new unit. installed in less than two hours. He was very helpful and went above and beyond to clean up some damage from the leaking water heater. I love the service Gibsons provides and every technician that has ever come to my house has been trustworthy and I often leave them at my house to work while I return to work. *** was no exception. Thank you so much!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.