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Business Profile

Real Estate Development

KasaBazaar

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Real Estate Development.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/11/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and have determined the response would not resolve my complaint.  For your reference, details of the offer I reviewed appear below. 

    [Provide details of why you are not satisfied with this resolution.]

    Regards,

    ******* *****-********

    Business Response

    Date: 12/25/2024

    I hope this message finds you well.

    Please find attached our formal response acknowledging the complaint received regarding KassaBazaar. We are committed to addressing this matter promptly and will provide further information soon.

    Thank you for your understanding.

     

    Best regards,

    **** *****

    KasaBazaar Company Limited

    Administrative Assistant

     


    Customer Answer

    Date: 01/09/2025

    ******* *****-********
    *********************************************
    Apt 17B
    *****, ***************
    1/9/25 
    ********************************

    Dear Better Business Bureau,
    Thank you for taking the time to review our response. I am writing to formally communicate my decision to reject the services provided by ***** Bazaar, this company showed lack of expertise in all technical capacity which cost my business substantial financial loss. The company refused to support rectifying the concerns over several mediations with our lawyers. Upon completing a recent inspection all items including windows, doors, plastering,electoral installation, plumbing, septic tank, tiles and many other concerns found on the premises were not honored as outlined in our contact. 
    After careful consideration and review of the work completed,I have identified several concerns that do not meet the standards outlined in our contract and expectations we discussed prior to the commencement of the project. Specifically, I would like to address the following issues:
    1. Quality of Work, please see attached inspection report for semi completed flats attached in this message.
    2.Timeliness: The project was not completed within the agreed timeframe with significant financial loss and emotional turmoil. This project was started on September ************************************** 10 months. To date the project is not complete and work is abandoned.

    3. Communication: After many meeting with our legal team and ***** Bazaar over the past two years due to lack of compliance the companys senior director **** ***** and team refused to discuss project further and my team was met with aggression, verbal abuse and lack of communication or further communication.
    Due to these unresolved issues, I feel compelled to reject the services rendered. I believe we had a mutual understanding of the expected outcomes, but unfortunately, the project outcome does not align with those expectations.

    I kindly request a formal acknowledgment of this letter and, if applicable, a discussion on how we might rectify these matters. I appreciate your immediate attention to this correspondence and hope to resolve this situation amicably.
    Thank you for your cooperation.

    Sincerely,

    ******* *****-********, Owner of Semi-completed flats

    Business Response

    Date: 02/06/2025

    This refers to the demand notice we received from your lawyer and further complaint to BBB concerning the project at Ofankor and your claim for $30,000.00.
    We have carefully reviewed your concerns and have undertaken a thorough assessment of the investments made in your property. To this end, we engaged independent professional valuers and estimators to ascertain the accurate value of these investments.

    Please find attached a letter from our Founder & CVO, **** W. ****, outlining our position, along with the independent valuation report for your review. 
    We believe that these documents provide a comprehensive overview of the situation. We are prepared to discuss this matter further with you in the hope of reaching a mutually agreeable resolution.

    Sincerely,

    **** *****

    Administrative Assistant 

    KasaBazaar ***************

    Business Response

    Date: 02/06/2025

    Date Sent: 2/6/2025 3:34:57 AM

    This refers to the demand notice we received from your lawyer and further complaint to BBB concerning the project at Ofankor and your claim for $30,000.00.
    We have carefully reviewed your concerns and have undertaken a thorough assessment of the investments made in your property. To this end, we engaged independent professional valuers and estimators to ascertain the accurate value of these investments.

    Please find attached a letter from our Founder & CVO, **** W. ****, outlining our position, along with the independent valuation report for your review. 
    We believe that these documents provide a comprehensive overview of the situation. We are prepared to discuss this matter further with you in the hope of reaching a mutually agreeable resolution.

    Sincerely,

    **** *****

    Administrative Assistant 

    KasaBazaar Company Limited

KasaBazaar is NOT a BBB Accredited Business.

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