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Business Profile

Foundation Repair

KC Foundation and Excavating Solutions

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Foundation Repair.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/04/2024

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Date of transaction - 1/15/2024 Amount paid to business - $6000.00, check # ****, cashed 1/29/2024 Business committed to install ibeams to support and level main floor, install crawlspace access, and clean all debri from under home The dispute is that the contractor has not completed agreed upon work and removed materials that was included in the inital payment Have tried to resolve issue with business however is business in unwill to return payment and unwilling to complete work. Business has threatened us with unlawful entry into home and take materials which a police report was filed.

KC Foundation and Excavating Solutions is NOT a BBB Accredited Business.

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