We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Remodel Contractors

Iron Cross Construction ICT, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Remodel Contractors.

Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Ashli M

    Date: 11/22/2024

    I had a basement flood due to a broken pipe July 26, 2024. Will O**** with Iron Cross Construction was supposed to repair the water damage. He requested $2500 for materials and has yet to show up to make the repairs to my basement as of 11/22/2024. He refused ever commit to any date to return to make repairs. Complete nightmare dealing with Will O****. Do not ever do business with this crook!

  • Luella V

    Date: 08/22/2022

    Luella V

    Date: 08/22/2022

    In early September 2021, my husband and I met with Will ****** of Iron Cross Construction to discuss hiring him to install 8 new windows in our home. On 9/15/21, he provided a contract for the work. He asked that we provide payment for the windows up front in the amount of $6,426 so that he could order the windows. In December, after absolutely NO communication, I had to reach out to him in order to get the status of our order. Will confirmed that they had arrived and we were "next on the list" for his scheduling calendar. Between that time and May 2022, any communication with Will only happened if I initiated it and the communication was always responded to with excuses (e.g. "You're next on the list..", "I'll be there in 3 weeks", "I'll be there in 2 weeks", "I had to lay some people off", etc.). At that point, our attorney advised us to pick up the windows ourselves. On 5/25/22, we went to pick them up. We learned that Will had charged us for two extra windows on top of the eight we needed, which we found extremely odd. He also ordered patio doors for us with shades when we asked for patio doors without shades. Our new contractor told us that the windows he ordered were not the right size, which resulted in him having to make a lot of alterations so that they would fit. Frustrated, my husband asked Will if he would be willing to meet up at one of his jobs to try and discuss what was going on, but Will refused to share any details as to where my husband could meet him. My husband then asked him to come to our house to discuss all of the problems. At this point, he stopped responding to us completely. For someone that speaks so highly of his work and his business, we were extremely surprised at his constant lack of communication, ordering windows that we didn't need, ordering the wrong patio doors, constant excuses and numerous missed work dates. DO NOT HIRE THIS CONTRACTOR!

    Iron Cross Construction ICT, LLC

    Date: 08/23/2022

    This is all untrue. And they got their windows. And hired a different contractor. And I told them the windows were 12-16 weeks out could be longer. I never stole anymore or any material from this person. I took the chk they cut me and paid for the windows. And due to help problems and being behind yes I was late to the job.

    I never once installed a window in their house.

Iron Cross Construction ICT, LLC is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.