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Business Profile

Social Media Marketing

Digital Growth Community

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Social Media Marketing.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/13/2024

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased this make money online opportunity at the end of April. I went through the training, did as I was taught. Which was to post 3 TikTok videos a day promoting this program. I started to feel uncomfortable about what I was saying and started investigating. When I researched the FTC guidelines, I realized that I was being taught to break these regulations by sharing community testimonials and claiming you could make $900 per day in 2 hours a day by learning the skills in the program and then reselling it.

    I deleted approximately 30 TikTok videos when I realized what I was doing was wrong and could get me in trouble. I have asked this company for a refund of my $900 and was told I agreed to Terms and refunds were not allowed. They refunded me a $29 website fee I paid, refused the $900 refund and kicked me out of their "community" I can no longer access.

    Customer Answer

    Date: 10/14/2024

    Hello, 

    I received a message the complaint I filed was or a business that is no longer in business.  They are still active with promotions and selling this online digital product.  I cannot locate an exact address as it is an online business with the owner ******* ****** living in Andover, KS as far as I can tell.  I have filed with the FTC also but would like to file with BBB as well.  They are known as the Digital Growth Community with their platform operating on ***** and ******.  Also known as the ****** ******** program. 

    Thank You, 

    **** ********

  • Initial Complaint

    Date:09/09/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I paid 900 dollars for an automated system that actually isn't automated. The system used is called system.io and it is flagged by Google and most platforms. I asked for my money back after telling the owner this product is a scam. She banned me from the community and shared personal messages with another member. I am part of of legacy Builders facebook group and other members are experiencing the same thing

Digital Growth Community is NOT a BBB Accredited Business.

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When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

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