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Business Profile

Propane

Heartland Energy, Inc.

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Austin C

    Date: 05/30/2025

    DO NOT USE THIS COMPANY. I already had a tank ready and had dug the trench. I was told that the cost of their services was $350 to run a line from the tank to the house if it took them 3 hours to complete, or it would be rated to $100 per hour if it was less than 3 hours. It took the guy 1.5 hours to complete the job and they billed me an extra $25. Prior to this I had asked the customer service lady multiple times to make sure if it was going to cost any more and she told me it would be the $350 or if it took them less time that it would be based on the amount of hours.i then called into day to try and figure out what happened and the next lady I talked too bold faced lied to me and told me that it was an extra $100 per hour if they go over the time, then turned around and said it's $350 no matter what. What I don't understand is if that is the case, why do they even need to speak to the guy who installed it. If it's not based on a rate and was just that amount. This is a sketchy company and I do not recommend them at all.

Heartland Energy, Inc. is NOT a BBB Accredited Business.

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