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Business Profile

Auto Repairs

Rob's Garage

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Rob's Garage's headquarters and its corporate-owned locations. To view all corporate locations, see

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Rob's Garage has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:06/21/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Rob's garage has had my car since april he gives an excuse every week why the vehicle is not done im a single mother with a cleaning company and he agreed to payments the job cost was 1800 we agrreed to me paying 800 and the rest two weeks after i recieve the vehicle my car was supposed to be done monday june 19th I text monday morning and he said he would no longer give me a date along with he wants full payment now and not do what we agreed because my boyfriend called asking for the same information *** has had my car put together and apart three different times now and now is failing to keep his word and do the job i have asked rob several times to contact me to fix the issue and miscommunication he refuses to he has blocked me and unblocked me on social media but still no chat about the issue I have sent my phone number for him to also call and he has refused rob has no issue doing payments with clients i have proof of it rob just doesn't like being asked by anyone when a job will be done i have been cussed out by rob just for that all I want is my car and for rob to keep his word and get the car done

    Rob's Garage is NOT a BBB Accredited Business.

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