We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Business Process Management

KS Corporate Certificates

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Business Process Management.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:12/23/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Check written for $75 to obtain a hard copy of "certificate of good standing" for business. This certificate is not necessary to be in business as an LLC. More importantly we did NOT receive the certificate.

  • Initial Complaint

    Date:03/25/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I received a letter from KS Corporate Certificates with a Certificate of Good Standing request form. I needed this form in order to open a bank account for my business. Before completing the form, I called KS Corporate Certificates and asked if there was a way that I could request a Certificate of Good Standing online. They informed me that there was no way to do this online (I later found out this is not true, and a Certificate of Good Standing can be obtained online for only $10, which is obviously much less than the $75 they charge.) I stated that I needed this certificate as soon as possible, and they told me that it would take up to 2 weeks to receive the certificate from them. I proceeded to fill out the form, and mailed it to them on 8/10/23, along with a check for $75. After waiting nearly a month, I still had not received my certificate. I called them on 9/7/23 to request a refund. They were quick to grant a refund and said they would send it immediately. I have still not received a refund, and it has now been more than 7 months!! I have called them repeatedly (on 9/20/23, 10/24/23, 12/11/23, and 3/25/24) and a representative always tells me that there is nothing more they can do. The representative whom I spoke to on 12/11/23 told me their records showed that a refund had been issued on 11/8/23. Again, I have never received anything. I have also emailed the company, and I received no response. I am incredibly frustrated and feel like I have been scammed!

KS Corporate Certificates is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.