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Business Profile

Metal Salvage Yards

Wabash Iron & Metal Co. Inc

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:08/30/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On Aug 29th 2024 I took in copper wire witch the hired help who has been working there for over 30 years. Weight my wire in T 392 amx pounds and called out #2 insulted copper wire . As he always does with this wire witch I bring in at times on Thursday due to I collect it on wed. I have been taking this wire to this same business ofc and in for 3 years . Just the week before I brought in 300 pounds and was paid for #2 copper insulated wire . This was the first time I myself had being in this large amount but this day the second time I bring in a 300 plus load my friend went to cash in the ticket the have him waiting. He said they are checking something with the wire now my wire has already been dumped into the bins with alot if other wire. She comes back and hand him the money and say I can only pay you extension cord wire witch is .70 cents a pound when what tge week before I received $1.35 per pound .said that's all they will pay me for it that's HALF them money I was expecting to get 1)2 the money the mam whom they train they trust to make the decision on what the product is had said there is nirhibg I can do at that point but take the money because my wire was already mixed witg there were I dont feel this is right they shouldof tols me next time do this or that but i would not of took the 70 cenra i woukd if loaded my wiew and left .HOW CAM RHET DO RHIA FIR 3 YEARS BEEN PAYING ONE ORICE THEN SUDDENLT CHQNGE IT THEY EMPLOYER AT YHE SCALES IS HIRED AND TRAINED TO TO CALL OUT WHAT HE SEE IT AS. HOWW DI THEY HAVE THE RIGHT TO CHANGE IT AFTER THEY ALREADY HAVE NY STYFF MIXED IN THIS IS WRONG. I WAS BUYING A TRUCK ANS KIST OUT BECAUSE THIS OLACE ACREWE ME FOR ABiut 300 dollars

Wabash Iron & Metal Co. Inc is NOT a BBB Accredited Business.

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