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Business Profile

Financial Services

Farm Bureau Financial Services - Mikeal Hodges

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Financial Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/03/2025

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This complaint is regarding a price increase that was far more than they had stated to me. Back before November 2024 I had spoke to ****** ******* office in clay center (my agent), where I was informed my homeowners increase would be increasing by 1,000 dollars per year. As well as my auto insurance would be increasing as well. They blamed it on a company wide increase. (I had not had any claims or tickets to cause this increase) fast forward to 11/12/24 where there charged my escrow $5340, a $2,241 dollar increase from the previous year. Over double what they claimed my increase would be. After learning of this, I got 4 different quotes from 4 different insurance companies and they were all under 3,000 a year. Farm bureau is price gouging people, and not staying true to what they tell their customers. When it comes to auto insurance, they will tell you that you will receive a discount if you enroll into their Driveology program. However. Shortly after signing up they raise your rates and then bring them down close to where they started before you enrolled!(after a period of driving and collecting data) That is fraud as far as I'm concerned. In addition to all of this they were constantly trying to raise my rates year after year even though I didn't have any accidents or tickets.

    Business Response

    Date: 05/12/2025

    We appreciate this individual bringing their concerns to our attention. We will be reaching out to the individual to address their concerns.

    Business Response

    Date: 06/10/2025

    We have reached out to the individual to
    address his concerns and provided him with the company’s position in writing.
    We appreciate his bringing these concerns to our attention.

    Customer Answer

    Date: 06/10/2025



    Complaint: ********



    I am rejecting this response because:



    Sincerely,



    **** *******

Farm Bureau Financial Services - Mikeal Hodges is NOT a BBB Accredited Business.

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