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Business Profile

New Car Dealers

Little Apple Toyota/Honda

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in New Car Dealers.

Reviews

Customer Review Ratings

1.8

Average of 5 Customer Reviews

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Review Details

  • Art P

    Date: 10/25/2023

    Art P

    Date: 10/25/2023

    Traded a vehicle close to same value and agreed upon $7800 difference. Then told me had to replace tires charged extra $840 on agreed upon price and yet when went to sell vehicle didn’t replace worn out tires they changed me $840 additional for. Very unethical in my opinion. Steer clear of trading a nice vehicle or get fleeced.

    Little Apple Toyota/Honda

    Date: 10/31/2023

    We put pictures of our vehicles online before they go through service. Once it goes to service tires will be replaced.

  • Vic C

    Date: 08/11/2023

    Vic C

    Date: 08/11/2023

    Little Apple Cars bailed us out of a jam!
    The transmission went out of my truck while we were on vacation.
    Teagan was a rock-star (very late on a Saturday afternoon) in getting us into a wonderful rental vehicle, so I wasn't stranded with my wife and grandsons between NW Missouri and Colorado!
    Nick was a capable advocate with our less than efficient extended warranty company.
    I am thankful for their service!
    Vic C*****
    *********, MO

    Little Apple Toyota/Honda

    Date: 08/14/2023

    Glas we could help. Thanks for the kind words.

  • Toney M

    Date: 06/22/2023

    Bought a 22 ford edge from little apple cars only to find it had been wrecked! After several discussions with salesmen and sells manager ( Tony ) who had told me the car had never been in an accident ! Car was delivered filthy and after paying to have a ceramic coating on the car it arrived dirty and without the service I was charged for ! Contacted the sales manager and he continued to lie about the car! Beware of little apple cars !

  • James H

    Date: 06/14/2023

    James H

    Date: 06/14/2023

    The poorest auto service experience I've ever had in my 50 years of driving. Service Dept. does not communicate, over charge, and are dishonest. I asked what it would cost before hand. While they had our Acura they wouldn't call, wouldn't return my calls. The bill was inflated by 36% and we couldn't do a thing about it. Had to pay the ransom. I would never take my vehicle there again.

    Little Apple Toyota/Honda

    Date: 06/16/2023

    We are sorry to hear about your disappointing service experience at Little Apple Toyota/Honda. We take customer satisfaction seriously and apologize for any miscommunication and inconvenience you encountered.
    Our Factory Certified Honda technician performed the valve adjustment on your 2005 Acura MDX, following the manufacturer's procedures. The total bill, including labor charges, parts, and sales tax, amounted to $730.58. We would like to mention that our labor rate of $150.00 per hour is below the average in our competitive market.
    We regret that our communication fell short during the service, and we apologize for not returning your calls promptly. We value your feedback and encourage you to reach out to our management team directly so we can address any concerns you may have had at the time of pickup or upon reviewing your bill.
    Thank you for taking the time to share your experience. Your feedback is important to us, and we would appreciate the opportunity to discuss this matter further and work toward a resolution.
    Sincerely,

  • Aju J

    Date: 06/06/2023

    The service people do not explain to you anything when you ask for filter change. and they do all the services and charges you the things that we don't know about. And they make sure they want to bill you no matter what.

Little Apple Toyota/Honda is NOT a BBB Accredited Business.

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