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Business Profile

Lawn Maintenance

Custom Lawn & Landscape, Inc.
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BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Jeff P

    Date: 04/29/2024

    Jeff P

    Date: 04/29/2024

    If you have any plans on canceling your service do not do business with Custom lawn. I scheduled with them, and being how far out my appointment was, I found someone else to do it. I canceled and even got a text confirmation, but I still got charged. I was told I would get a call back, left a voicemail, but no one will call back. Luckily, I have the text to see if I can dispute the charge with my bank showing proof that I should not have been charge. They have pretty much stole money me.

    Custom Lawn & Landscape, Inc.

    Date: 04/30/2024

    We got one of the services canceled and made a mistake by not canceling the backflow test. Our technician did the backflow test and the charge was applied to the card that you gave us permission to put on file. That was certainly our error, and not one we have made before or plan on making again. Once we learned of the mistake, we immediately refunded the amount charged back to the card. Thanks for letting us know about the error.

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