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Business Profile

Online Shopping

JMJ Products, LLC

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

2.33

Average of 3 Customer Reviews

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Review Details

  • Patricia E

    Date: 04/13/2024

    I've done business with this online store, always received what I've ordered, and I've been gifted medals from them.

    They don't send out tracking numbers but will not deny you any information when asked.

  • Ernie q

    Date: 11/06/2023

    Ordered 14 scapulars and received 6 substitute scapulars. No paperwork included with shipment. When you go to their site, there is no online site accessible or phone number to call or contact the company to correct my order. Good luck with anyone else who orders from this company and expects to get what they ordered.

  • Abigail A

    Date: 02/20/2023

    My husband and I ordered rosaries from this company, were charged, and never received the products we ordered. We went through the whole ordering process, inputting email, mailing address, and card information, but never got a confirmation email with order details. My card was charged in full soon after the order was placed, but still no confirmation email (not even in a spam folder).A month later, we had still not received anything from JMJ Products, but I had the charge on my card statement. I contacted them via email explaining the situation, and got a very unprofessional response in replyall caps, no apology, just a demand that we provide more information about the order. I provided what information I had, and the next email I got back was in exactly the same tone: utterly unapologetic, and as if it were my fault that they were having a hard time finding the transaction. I'm not surprised that it was hard to find, because they never sent a confirmation email. After more back-and-forth, JMJ Products told me that they couldnt find the sale record and asked how they were supposed to issue the refund, claiming that they couldnt search their own charge records. This is interesting, because the charge is on my statement, and if they keep honest records, their credit card payments would show exactly the same charge.Despite not providing the products I paid for, JMJ Products would not issue the refund, so I disputed the charge through ***************** who issued a refund immediately. However, JMJ Products dishonesty and total lack of professionalism are absurd. It seems like they expect to sail by on goodwill from the fact that theyre a family-run, ***************** A lack of professionalism and honesty is not papered over by a cute business model. Given that others have had the same problem with them (people ordered and paid for a product without receiving it), I suspect this operation is a scam.

JMJ Products, LLC is NOT a BBB Accredited Business.

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