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Business Profile

Tree Services

Smitty's Lawn & Garden Equipment

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromJeffrey J

    Date: 09/06/2023

    1 star
    Called in to inform the shop manager that the blades were over tighten. They were so tight I had to use a torch to get them off. I informed the shop manager this and he said well rather have them to tight than falling off. He then goes into they're torqued to 60 pounds. I told him they were way passed that his comment was ***. No apology super rude. He said what do you want me to do then. I told him I was just letting you know they were over tightened. He challenge me and wanting to pick a fight. Saying who are you. I told him you know what I'll come on up who is the manager he said your talking to him. Then he goes into yeah come on up. Very aggressive on the customer service meaning extremely rude. yes I used foul language had every right when someone is challenging you and basically calling me out as a liar. If I could give them a 0 I would! bas customer service this place should be shut down period the end!!!!!!!!

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