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Business Profile

Apartments

Bradford Pointe

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/01/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This property management company has submitted falsified information to collections which reported to my credit bureau falsely implying they’ve not received payments following my move out date due to buying a home. I have sent proof of payments made and I have confirmation receipts by mail showing they received/accepted two (2) $350 payments. They also confirmed by email that they’ve received and accepted those 2 payments, by two property managers who confirmed they received payments and they still sent this to collections. This was then reported on my credit when in turn it dropped my credit score 30+ points. I’ve also never received my deposit back $250 + $50 for garage/remotes which I want refunded. Other former residents have filed similar complaints about them never returning their deposits

Bradford Pointe is NOT a BBB Accredited Business.

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