We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Arborist

KC Arborist, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Arborist.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • jim h

    Date: 09/09/2024

    Dispute over invoice 33220
    I had used KC Arborists years ago with some work on my apartment house in Kansas City Volker neighborhood so contacted them regarding a sick Oak tree in backyard in either late May or early June.
    I signed & received an estimate proposal for removal & left it to be scheduled later.
    The week of June 20th I requested removal of a limb that had fallen off the tree since I was going to be out of the country and didn’t want the house to look abandoned.
    The limb was around 18 ft long and not very thick, mostly smaller branches that took your workers around 10 to 15 minutes to cut up and remove while they were on their lunch break. I would have done it myself but my chain saw was not working. On Aug 8th I received the above invoice for $600 for removal on this one limb which seems outrageous!
    After returning home from trip I had several other bids for the work referred by various neighbors and all were much lower than yours. So still considering all the proposals.
    Since you do work for Fairway I hope that our tax money is not supporting extraordinary charges for services as exemplified by your tree removal bid and this recent charge, which when asked to have done no word was mentioned of cost.
    Definitely not the same company I had done business with years ago & this is disappointing
    Jim,
    I spoke with our owner and general manager. It looks like we had 5 guys onsite for 1.5 hours (this includes drive time). That is 7.5 man hours. Our storm/emergency response rates are higher than our regular rates, but being that you are a Fairway resident and previous client, we reduced that amount significantly. In good faith, we are adjusting the bill to $350. We hope this will be acceptable to you. I will email the invoice over shortly.
    www.kcarborist.com
    They came by unannounced during lunch break because they were close by, no mention of cost, and took about 15-20 minutes. Need I say more.

KC Arborist, Inc. is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.